Privacy Policy

Lighting Hearth & Home is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

Personal Information We Collect

When you visit or make a purchase from our site, we automatically collect certain information about your device, including:

• Information about your web browser
• IP address
• Time zone
• Cookie data
• Pages you view
• Products you interact with

We also collect personal information you provide to us, including:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order history

We refer to this information as "Order Information" and "Device Information."

How We Use Your Information

We use the information we collect to:

• Process your orders and fulfill purchases
• Communicate with you about orders, products, and services
• Screen orders for potential fraud or risk
• Provide warranty and product support
• Send you marketing and promotional communications (if you opt in)
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing and Disclosure

We share your Personal Information with trusted third parties to help us provide services and operate our business effectively. These may include:

Service Providers

We work with various service providers who help us:

• Host and maintain our website
• Process and fulfill orders
• Process payments
• Analyze website data and usage
• Send marketing communications
• Provide customer support
• Manage our business operations

Business Partners

We may share information with:

• Product manufacturers and suppliers for order fulfillment and warranty purposes
• Shipping and delivery services
• Marketing and advertising partners
• Analytics providers
• Customer service providers

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

All third-party service providers and partners are required to maintain the confidentiality and security of your personal information, though we cannot guarantee their practices. We recommend reviewing the privacy policies of any linked third-party services you use through our site.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to our use of your information
• Withdraw consent for marketing communications

To exercise these rights, contact us at [Your Contact Email].

Cookie Policy

We use cookies and similar tracking technologies to track activity on our site and hold certain information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect or maintain information from persons under 13.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy, your personal information, or our privacy practices:

• Email: agross@grosselectric.com
• Phone: (517) 546-7040
• Mail: 209 W Grand River Ave, Howell, MI 48843

Last Updated: 11/20/2024

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